How to greet in retail shop

In retail shop Greeting makes a difference in sales. Whenever the customer enters the shop they gets bored to listening to the same greet as “Hello, can I help you?". So the standard answer by the customer is always "No thank you, I'm just looking." So it’s the time for the sales people to wake up and greet in a different way that customers gets attracted. Greeting should be in such a way that it makes customers comfortable in choosing their choice. They should not get disturbed by the way we greet. So the greet may be like “"Good afternoon and welcome to our store. We appreciate you taking the time to visit with us." This will certainly make them feel appreciated.
Most retail sales people follow the client around the store. This should not be done and some space should be given for the customers. After greeting, asking them to call for help if needed and moving away from them will make them feel comfort. Introducing our name and asking them how they should be addresses encourages more personal sales approach with the customer. This gains their trust and their loyalty towards the shop increases.
The sales get also affected by various other factors. Research has been done to study the impact of perceived salesperson listening behavior on relationship outcomes. In that study a scale for salesperson listening behaviour was developed and investigated the impact of customers' perceptions of salespeople's listening behavior on trust, satisfaction, and anticipation of future interaction. The result states that listening to the customers is a higher order construct composed of sensing, evaluating and responding. When customers perceive a high level of listening their trust towards the shop gets increased.
Research says that the mood of the sales person has an effect on the uniformity of customer service. The study also reveals that department-store salespeople provide a more uniform level of customer service than discount-store salespeople.

My blog

This blog is mine. I know it but Inpost links dont believe it. so they want me to prove that this is my blog. They want me to put Soak the red dot in vinegar in any of the sentence in my blog. Not i am done with it. I think now i can claim that this is my blog. Let me claim.

Research on research

Research is not re-searching. It is search for something that is not known previously. The presence of something may be or may not. ie.) the result is unknown. Researchers have given various definitions which are unknown to me so, finding the correct definition may be a research for me but I can’t say that to the global world that I have made a research in finding the definition of research. But if I end up in finding a new definition of research which is unknown to the world I may proudly say to the world that I have made a research. All of us know that Most to the great findings were found accidentally. So why can’t we make accidents happen??

You may agree that accident is something that happens without prior planning. Is that everything that happens without prior planning is accidental?

Cant find the solution for this.. but my research on this will continue till I get the solution. Even if there is no solution i will say this as research as i im searching for somthing that is not known now.

Dont be attentive in class

Either bunk the class or dream in class, don't listen the class. I was taught wrongly by one of my professor during my class. so only i am helping you as far as i can by posting this. Its upto you to take it or not.

In one of my class today, my professor while conducting the class said "Do things right and do it in the first time" yes it is good to follow it. But he didn't stopped with that he continued the lecture by saying "It can be achieved only through experience". How does the experience comes in the first time? and how can right things can be done in the first time?

Even if right thing is done at the first time, then how can it be said it is through experience?
Cant it be achieved without experience?

Everything is possible. So it is possible to finish the course without attending the class. Even if you attend the class, don't listen. Surprisingly i listen the class for few minutes and got shocked by these kind of information. Thank god!!! i escaped from all those wrong information.

Happy life

I used to wonder, why life is full of sorrows. But now i realise that i am wrong in wondering. Even there is happiness in sorrows. Yes, its deep inside.

When you are filled with sorrows, just think of these three questions.
Why we are sad?
What incident made us to feel sad?
Which person made us feel so?
You will end with happiness atlast because its nothing but the affection they have on you. Will we be sad if someone is more affection on us? Obviously no. Then why should we be sad if it is by our dear ones?

Sometimes the sadness is because someone we dont like. May be the so called enemies. If we dont like them, then why should we feel for the actions made by them? Just ignore and be happy.
Life is not filled with sorrows and happiness. It is only happiness!!!!!!!!

New product

What is a new product?

What is the need for new product?

Why a new product is launched?

The answer is the customers. Every thing depends only on the customers. So as to attract the customer and to retain the customer, new product is launched. Or else the competitor will capture the market and attract the customers. Always there will be a cold war in the market. Yes always.. They always wait for the competitors to sleep. Once the competitors sleep, they will have the show. But they should satisfy the customers's need. However the product may be produced, What ever the technology may be used, But if it does not meet the expectation of the customer the product is failed in the market. We have seen a lot of examples, even the large players faces lot of difficulties. To meet the customers demand, the company should know the expectation of the customer. So, the company should put itself and view as a customer so that the new product will be a successful.

Post for verification

This post is for verification fron payperpost and it was suggested that one of my post must contain the following words "The ruling attendant steams before the infinite disguise." This is to ensure that this blog is of mine :)

Interview - Not a good process to recruit

Interviews are being conducted to recruit workers for organisation. But it is not actually a good selection process for that. The actual ability of a person cant be determined in the minutes of meeting. More over it is filtered by the percentage one scores. The percentage depends on how one studies and not on the knowledge. A knowledged person may not study for hours and his percentage will be low but a less knowledged person who studies for hours may score good percentage. The later may be rewarded for his hardwork but the knowledged one should not be suppressed. The usual selection process consisits of a written Exam, a group discussion, a technical round, a psycometric test and finally a HR round. The written exam may contain both technical and apptitude questions. The Group discussion may be replaced by JAM (Just a minute). The technical questions will be from the core subjects. The psycometric test is to check the attitude and the HR round is to ensure weather the person suits the organisation to achieve the long term goal.Most of the recruiters think all these process can select the best canditates for the organisation but is a misbelief.

Nagercoil

You all know that i used to post my views because of my own intrest but this post is not such a thing. This post is beacuse of the fans wish!!! You may think i am lying but its a fact that when i was sitting busy in the break time of HR class, one of the fan of this blog came and asked me to write something about the pleasent city "Nagercoil". And he/she added that he/she would be more happy if my blog contains useful things :) So i took the decision to continue my work with this blog.Lets come to the topic Nagercoil freshly from the next paragraph rather that talking about something else.


I am proud to write something what i know about Nagercoil as i belong to the NON. Wat is NON??? yes surely this question may arise in your mind. It is nothing but the "Nation of Nagercoil". I see Nagercoil as a Nation. What is not there in Nagercoil???
Why cant i see it as a Nation??? It is the capital of Kanyakumari district. Cape is the only place where 3 seas meet each other. It is not possible to see one sea at a time but in cape we see 3 seas at a time. Nature dances in the form of waves in cape. Someone may think i am exagerating, but actually i am speaking a little about the beauty beacuse i dont know much words to explain all those beauty. Do you think only the waves dances?? No, the trees along the road side supports my word dance!!!
Nature dances in all the possible ways in nagercoil.

Falls - Unknown falls :( The falls in Kazhikesam is not as famous as Kuthalam but no way it is less beauty than that. It is hidden inside the mountains. Oh.. forgot to tell about the mountains. Both western ghats and eastern ghats kiss each other in nagercoil and the only region in India which enjoys both the monsoon is nagercoil. From the mountain there orginates the river called "pazhayar". It gives water through out the year makes nagercoil evergreen:)



Feeling ashame??? You may thing what for? Am i rite? If i tell the reason you will surely be ashamed of being in India. Every year lakhs of foreigners visit cape and enjoy the beauty of nature but you being in India dont find time to visit cape? But you may think of visiting places like US, UK, Swiz, Australia, etc. Isn't?


Hurry up!!! Enjoy the nature. Where ever you are.. Spend as much time as possible to visit nagercoil. But dont plan for a single day to visit here. Actually as i mentioned earlier i havent said even one percent about Nagercoil. It is much more. Visit and enjoy!!!!!!!!!!!