Critical incident

Critical incident is a method of accessing an individual on his behavior. In this method the individual is accessed how he/she behave in a particular situation of the past. May be a student can be access how he behaves before entering the exam hall. Is the student more tensed or cool headed or studying seriously or talking with friends or revising or may be teasing others who or studying or much more. If some one tries to access me they may be confused on looking at me typing seriously in my lap. Ya i am positing this post. i have only half an hour for my exam!!! i don't know anything. I am going to study. All the best for me:)

Climbing the top

How to reach the top position in a company?
It is everyone's wish to reach the top. No one is exceptional. Even we both thought the same. Myself and my friend want to reach the top, not the top of the company but top of the mountain we went last christmas. Reaching top of a mountain is not an easy task. We were not professional climbers. And more over if we fell down no one was around us to take us hospital. We moved 8 kms down the forest. But still we were eager to move the top. When we looked the top of the mountain we thought its impossible to reach the top. Then we moved away from the mountain but still we both had the same thought running in our mind, ie) to reach the top of the mountain. So we looked back from a distance and it appeared small. So we went back again and searched for the way to climb the top. We tried our best and reached the top. It was beautiful when we were in the top. Like wise when we need to achieve the top position in an organization, what can we do? Dont worry i will give you easy tips for it. Very simple!!! It is easy to move up in a big organization than in a smaller organization. Do you know why??? Because big organization will have lift, but smaller organization dont have this facility. so, its easy in case of big organization. But the sad thing is there is a lot of possibility for the career plateau to take place. Since the lift wont go to the top of the company. So don't forget to get down from the lift and move up through steps. So that you wont be affected by career plateau. Why are you still waiting?? Climb up!!!

New life

As usual i am trying to give life to my blog. But this time i am no longer going to lose. I have the faith in me and i trust me. I will give life to my blog and this continues forever. My blog is no longer will be an useless one. Each and every post here after will be useful to everyone those who read even if they dont understand. While I was thinking what new can i add in this blog i got an idea of adding the stuffs which i study. It will be useful for everyone except me. I hate reading, but i love writing. It may be unethical to expect you to read this post which myself wont read it again. But all the authors who write the books wont read those books again. All the readers are not good writers and all the writers are not good readers of their book. This is just like our own name. We wont use our name often. But others around us uses it very often. But while we meet a person at first we introduce ourselves by our name. Thats the only time we use our name. Similarly while writing the book or an article or a post we read it, and will never read again but is read by others.

Miracle

I just opened my dear blog after so many days. I thought my blog would be angry on me for not seeing it for months. But it understands my problem. Thanks to my blog. Since i was busy with my project for the past 3 months, i couldn't talk with my blog. Now i think i am free to talk with my blog. Even in my absence my blog got the rank of 2 out of 10. I am not only proud of me but also my blog.

12th state first 2010

In the morning post i have told that the first mark is 1186 but not sure as i couldn't confirm it with my friend. As i expected it was not exactly correct as the first mark is 1187. It was secured by a boy from thoothukudi district. One of my best friend informed me just now about the exact marks scored by the brains.

1st mark - 1187
2nd mark - 1186
3rd mark - 1185

cutoff marks

By this time almost everyone would have checked the 12th results. Hope everyone should be happy with their marks. Now you would be calculating the cutoff marks. Some may not be clear how to calculate the cutoff. It is important to calculate the cutoff marks as admissions to engineering field and medical field are based on the cutoff. Admissions are based on the cutoff marks. Once applied to the university the students will be called for the counseling and the candidate can choose the college according to the seats available.
To calculate cutoff:
Engineering cutoff = (Physics/4 ) + (chemistry/4) + (Maths/2)
Medical cutoff = (Physics/4 ) + (chemistry/4) + (Biology/2)

12th results 2010

Today its going to be a great day for many of the students. Many are eagerly waiting for the 12th results which is expected to be released by today (14th may 2010) at 9.30am. Tamilnadu state board results can be get in any of the following websites:

• http://www.tnresults.nic.in/
• http://results.tamilnadueducation.net/
• http://dge2.tn.nic.in/
• http://www.tnresults.nic.in/hsc/hsc.htm

Advance wishes for all the students and wishing you all the best. Let the results bring happiness and joy to you and your family. I am not sure whether this is right or not but i got this information by my friend through message early morning that the first mark is 1186. I called him back to confirm it but he didn't picked up the call. So i cant tell it with confident. Still 2hours more for the results. Lets wait and see.

Good Luck!!!!

How birds fly

I wonder how birds fly!!!!!!

Is it only with the wings they have?

If so how?

The birds swings its wings up and down, it it pushes the air then it can only move up. But they are move both up as well as moving forward. How is it possible by moving the wings up and down and moving forwand the body?

Few days back i was on travel from tirunelveli to my native, nagercoil. When i was in the bus i was enjoying the beauty of nature. At that time a group of birds were flying. They were flying in the speed of the bus. How does this can happen? I agree that the wings helps them flying. But is it that the wings alone is responsible for the bird to fly? I want to find how birds fly and i will fly like a bird.

"Need for post" changed to "How to tackle the exam"

I need 5 more posts urgently to get my blog approved in a particular website so i am writing this post. I don't know what to write. I just started writing as i usually write in the exam. In my exam if i don't know any answer for the question (usually i don't know the answer so this happens frequently), I will never sit and think for the answer. There is nothing to think and write because if the answer is studied and i forget i can think for the answer. But i would not have studied so there is no need to think. To tackle this situation i will start wring the question number so i cant escape from writing the answer even if i don't know. I will start writing something related to the answer. I will think myself those i write is relevant to the answer. See now also i did the same. I didn't know what to write. I didn't think even for a minute. But wrote these much lines. It happens. Genius are nor born. They are made. Very good example is me. Don't laugh. I have first kept the title of this post as "Need for post" and i have scribbled something. But now i am changing the title as how to tackle the exam.

Importance of management

Management is not doing the work. It is getting works done.
It is essential to do things efficiently.

• Brings 6M,s together(Men, Material, Machine, Money, Method and Market)
• Develops competitive strength
• Motivates employees
• Helps in innovation / new techniques
• Expansion of business
• Team sprit
• Optimize use of resources
• Achieve group goals
• Establish equilibrium
• Efficient organisation structure and procedures
• Smooth functioning
• Reduces turnover and absenteeism
  

Abilities essential for senior level management positions

The abilities are as follows

• Innovative coaching and advise
• Act in way such that subordinates should get inspired by him/her
• enthusiastic
• Problem solving
• Openness to ideas
• to adopt the leadership style according to the situation and according to the subordinates
• Set new direction / vision
• Seize opportunities
• driving to change
• understand subordinate's strength and weakness and help them to improve
• Motivating and empowering others by providing direction to them
• Emotional stability
• Integrity
• To lead
• Self confidence
• Sociability
• Long and short term memory
• Conflict management
• Effective communication
• Understand organisation culture/climate
• Empathy
• Self awareness
• Take responsibility
• Bold and moderate risk taking
• Faith in people
• Social skills

Total Quality Management in Automobile Workshop

The basis of TQM is to reduce the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management, aim for modernization of equipment and ensure workers have the highest level of training. In any
product or service the quality is more important. TQM is a set of management practices
throughout the organization, geared to ensure the organization consistently meets or exceeds
customer requirements. Quality plays a major role in automobile industry as it deals with the
life. Nowadays customers are ready to afford any amount of money to get the best quality
products and services. So Automobile workshop is keener to provide the best quality to the customers.

The management principles of 5S should be followed:

Sort/ Segregate: Dump the waste such as the damaged accessories, tubes & Tyres, etc in
a place near the shed and will be thrown out once in a week.
Simplify / Straighten: The tools and equipments are placed in racks in an organised manner.
The racks are labelled with the name of the tools. The staffs are advised to place the tools in
the appropriate place after completing their work.
Shine / Sweep: The shed is cleaned twice a day by a cleaner and the staffs are trained to keep
the tools and other equipments clean after using them. The uniform which the staffs are
wearing should be clean, as some customers expect cleanliness.
Standardize: Whenever a car arrives for any kind of service, a standard set of
processes should be followed apart from the service requested by the customer, as a part of customer relationship management.

The standardised service may as follows:
· An employee will fill in the details of the customer and the problem as soon as the
customer enters
· The problem is analysed and the due date is informed to the customer
· After servicing the vehicle as per the customer’s requirement, the following are done
for free of cost:

• Air checking
  
• Brake adjustment
  
• When to refill the oil
  
• Wheel alloying
• Clean the exterior

Sustain / Self discipline: We ensure these processes are at place by asking the staffs to mark the check list immediately after each process. We have never missed any opportunity which helps to gain competitive advantage over others in the market.

Kaizen - Race to the top
Implementing Kaizen in an organisation moves the organisation as well as the employees
to the top. In this practice, the employees are motivated to give their suggestions regardless of
its feasibility. If the management finds the suggestion useful, it will be implemented. Based
on the result of implementation, the employee will be awarded cash or any other form of
monetary benefits. This provides mutual benefit to both the employees and the employer.

SERVQUAL:
The quality can be audited using SERVQUAL of Zeithaml and Parasuraman Berry.

How to greet in retail shop

In retail shop Greeting makes a difference in sales. Whenever the customer enters the shop they gets bored to listening to the same greet as “Hello, can I help you?". So the standard answer by the customer is always "No thank you, I'm just looking." So it’s the time for the sales people to wake up and greet in a different way that customers gets attracted. Greeting should be in such a way that it makes customers comfortable in choosing their choice. They should not get disturbed by the way we greet. So the greet may be like “"Good afternoon and welcome to our store. We appreciate you taking the time to visit with us." This will certainly make them feel appreciated.
Most retail sales people follow the client around the store. This should not be done and some space should be given for the customers. After greeting, asking them to call for help if needed and moving away from them will make them feel comfort. Introducing our name and asking them how they should be addresses encourages more personal sales approach with the customer. This gains their trust and their loyalty towards the shop increases.
The sales get also affected by various other factors. Research has been done to study the impact of perceived salesperson listening behavior on relationship outcomes. In that study a scale for salesperson listening behaviour was developed and investigated the impact of customers' perceptions of salespeople's listening behavior on trust, satisfaction, and anticipation of future interaction. The result states that listening to the customers is a higher order construct composed of sensing, evaluating and responding. When customers perceive a high level of listening their trust towards the shop gets increased.
Research says that the mood of the sales person has an effect on the uniformity of customer service. The study also reveals that department-store salespeople provide a more uniform level of customer service than discount-store salespeople.

My blog

This blog is mine. I know it but Inpost links dont believe it. so they want me to prove that this is my blog. They want me to put Soak the red dot in vinegar in any of the sentence in my blog. Not i am done with it. I think now i can claim that this is my blog. Let me claim.

Research on research

Research is not re-searching. It is search for something that is not known previously. The presence of something may be or may not. ie.) the result is unknown. Researchers have given various definitions which are unknown to me so, finding the correct definition may be a research for me but I can’t say that to the global world that I have made a research in finding the definition of research. But if I end up in finding a new definition of research which is unknown to the world I may proudly say to the world that I have made a research. All of us know that Most to the great findings were found accidentally. So why can’t we make accidents happen??

You may agree that accident is something that happens without prior planning. Is that everything that happens without prior planning is accidental?

Cant find the solution for this.. but my research on this will continue till I get the solution. Even if there is no solution i will say this as research as i im searching for somthing that is not known now.

Dont be attentive in class

Either bunk the class or dream in class, don't listen the class. I was taught wrongly by one of my professor during my class. so only i am helping you as far as i can by posting this. Its upto you to take it or not.

In one of my class today, my professor while conducting the class said "Do things right and do it in the first time" yes it is good to follow it. But he didn't stopped with that he continued the lecture by saying "It can be achieved only through experience". How does the experience comes in the first time? and how can right things can be done in the first time?

Even if right thing is done at the first time, then how can it be said it is through experience?
Cant it be achieved without experience?

Everything is possible. So it is possible to finish the course without attending the class. Even if you attend the class, don't listen. Surprisingly i listen the class for few minutes and got shocked by these kind of information. Thank god!!! i escaped from all those wrong information.

Happy life

I used to wonder, why life is full of sorrows. But now i realise that i am wrong in wondering. Even there is happiness in sorrows. Yes, its deep inside.

When you are filled with sorrows, just think of these three questions.
Why we are sad?
What incident made us to feel sad?
Which person made us feel so?
You will end with happiness atlast because its nothing but the affection they have on you. Will we be sad if someone is more affection on us? Obviously no. Then why should we be sad if it is by our dear ones?

Sometimes the sadness is because someone we dont like. May be the so called enemies. If we dont like them, then why should we feel for the actions made by them? Just ignore and be happy.
Life is not filled with sorrows and happiness. It is only happiness!!!!!!!!

New product

What is a new product?

What is the need for new product?

Why a new product is launched?

The answer is the customers. Every thing depends only on the customers. So as to attract the customer and to retain the customer, new product is launched. Or else the competitor will capture the market and attract the customers. Always there will be a cold war in the market. Yes always.. They always wait for the competitors to sleep. Once the competitors sleep, they will have the show. But they should satisfy the customers's need. However the product may be produced, What ever the technology may be used, But if it does not meet the expectation of the customer the product is failed in the market. We have seen a lot of examples, even the large players faces lot of difficulties. To meet the customers demand, the company should know the expectation of the customer. So, the company should put itself and view as a customer so that the new product will be a successful.

Post for verification

This post is for verification fron payperpost and it was suggested that one of my post must contain the following words "The ruling attendant steams before the infinite disguise." This is to ensure that this blog is of mine :)

Interview - Not a good process to recruit

Interviews are being conducted to recruit workers for organisation. But it is not actually a good selection process for that. The actual ability of a person cant be determined in the minutes of meeting. More over it is filtered by the percentage one scores. The percentage depends on how one studies and not on the knowledge. A knowledged person may not study for hours and his percentage will be low but a less knowledged person who studies for hours may score good percentage. The later may be rewarded for his hardwork but the knowledged one should not be suppressed. The usual selection process consisits of a written Exam, a group discussion, a technical round, a psycometric test and finally a HR round. The written exam may contain both technical and apptitude questions. The Group discussion may be replaced by JAM (Just a minute). The technical questions will be from the core subjects. The psycometric test is to check the attitude and the HR round is to ensure weather the person suits the organisation to achieve the long term goal.Most of the recruiters think all these process can select the best canditates for the organisation but is a misbelief.

Nagercoil

You all know that i used to post my views because of my own intrest but this post is not such a thing. This post is beacuse of the fans wish!!! You may think i am lying but its a fact that when i was sitting busy in the break time of HR class, one of the fan of this blog came and asked me to write something about the pleasent city "Nagercoil". And he/she added that he/she would be more happy if my blog contains useful things :) So i took the decision to continue my work with this blog.Lets come to the topic Nagercoil freshly from the next paragraph rather that talking about something else.


I am proud to write something what i know about Nagercoil as i belong to the NON. Wat is NON??? yes surely this question may arise in your mind. It is nothing but the "Nation of Nagercoil". I see Nagercoil as a Nation. What is not there in Nagercoil???
Why cant i see it as a Nation??? It is the capital of Kanyakumari district. Cape is the only place where 3 seas meet each other. It is not possible to see one sea at a time but in cape we see 3 seas at a time. Nature dances in the form of waves in cape. Someone may think i am exagerating, but actually i am speaking a little about the beauty beacuse i dont know much words to explain all those beauty. Do you think only the waves dances?? No, the trees along the road side supports my word dance!!!
Nature dances in all the possible ways in nagercoil.

Falls - Unknown falls :( The falls in Kazhikesam is not as famous as Kuthalam but no way it is less beauty than that. It is hidden inside the mountains. Oh.. forgot to tell about the mountains. Both western ghats and eastern ghats kiss each other in nagercoil and the only region in India which enjoys both the monsoon is nagercoil. From the mountain there orginates the river called "pazhayar". It gives water through out the year makes nagercoil evergreen:)



Feeling ashame??? You may thing what for? Am i rite? If i tell the reason you will surely be ashamed of being in India. Every year lakhs of foreigners visit cape and enjoy the beauty of nature but you being in India dont find time to visit cape? But you may think of visiting places like US, UK, Swiz, Australia, etc. Isn't?


Hurry up!!! Enjoy the nature. Where ever you are.. Spend as much time as possible to visit nagercoil. But dont plan for a single day to visit here. Actually as i mentioned earlier i havent said even one percent about Nagercoil. It is much more. Visit and enjoy!!!!!!!!!!!

Strategy

What is strategy?
As everyone thinks, strategy is not actually a plan. It's a long term plan. Everyone has their own strategy. Without strategy, no one can succeed. Success not only depends on the strategy but with a proper strategy there is an assurance of success.
If we come across the life history of successful organisation or successful person, most of them would have followed a strategy. Strategy does not comes in a single day. It should be planned by analysing the external environment and the internal capacity. If the internal capacity does not matches/ it cannot meet out requirements the strategy fails. In this situation the strategy should be changed accordingly. Usually the strategy should be made properly. A good strategy which gives success to one particular organisation need not work for some other organisation. Itdoesnt mean that strategy should not be copied, but before copying it must be properly evaluated and then it should be adapted.

dance by students

Do you think i am in happy mood to watch and enjoy the dance by students of my class!!!

Really its boring to see but they know how tough it is to dance..
They really practice a lot to perform well.. but for me to hear the same song for so many times its really difficult. If you hear the line that was repeated you will also get irritated..Yahoo yahooo this was the line that was repeated again and again. Already yahoo is the competitor of Google. Even though they know that this is a blog of google they sang as yahoo.. As being a customer of google i got tensed and planning to sing a song in the next competition as
"google google".. All the best google.. keep rocking by having a great post like this. Especially from me :)

Dont you think how great i have corelated the dance with our blog.. wow great.. but the wow competition that was held in my college was not great to me.. i think this correlation is enough today:)

Finance

Treasurer:
The major concern for the treasurer is with the financing activities of the firm. The responsibilities of the treasurer include
• Obtaining finance:
Identify the future requirement of funds and suggesting the management for sources of funds

• Banking relationship:
Deals with the banking transactions, check whether the bank balance tallies with the receipt total

• Investor relationship:
Deals directly with the investors regarding future investments of funds

• Short-term financing:
Analyse the current situation and advise the management for short term investment

• Cash management:
Receives the cash, billing, managing daily transaction of cash

• Credit management:
Managing the accounts payable and receivables

• Investment
Analysing the future needs and suggesting the management for investing

• Insurance
Makes sure of Insurance payments


Controller:
The major concerns of controller are

• Financial accounting:
Verifies the financial reports

• Internal audit
Suggestion for improvement, towards organisational goal, financial statements & report verify according to laws and regulations.

• Taxation:
Calculate the tax based on profit.

• Management accounting and control
Preparing balance sheet and cash flows. Financial forecast.

• Budgeting planning and control:
Prepares the budget and compares with the actual performance, Implement the policies to achieve the organisational goal.

• Economic appraisal:
Analysing the cost and benefits of the project/plan.

Functions of Accountant:

 Receive and send purchase quotation
 Approval of orders
 Records the various transactions like payments of Salary and travel allowance for employees
 Forwards the DD to the person concerned
 Manage and maintain bank accounts, ensuring the organisation gets the best rate of return
 Reconciliation
 Prepares the balance sheet and calculates the tax and ensure tax regulations are compiled with.
 Leads budget planning and preparations along with the top management
 Signature authority

Audit:
Audit is done only by external agency, no internal audit is done over there

Conclusion:

The firm does not have a separate treasurer and a controller. The combined activities of both the designations are carried out by the accountant there. Since the firm is a small one, all the financial activities are done by the single accountant. As the firm is a developing one and not an established firm, it is necessary that majority of the decisions that involve money could be taken only by the person who is capable of raising it. Hence the accountant of REACH gives the suggestions but the final decisions are taken by the CEO who is the fund raiser there.

The other main reason is that the firm being a developing one, it cannot afford to have a finance department separately wherein they can have a treasurer and controller designation. So activities which involves recording, registering and entry makings are done by the accountant along with the few functions of the treasurer and controller, where as decisions and the functions that involves a sufficiently large amount is carried out by the top management, being the CEO here.

Dedicated to blog

Hi blog,

How are you. I miss you so much. From the day i met you ie) the day when i signed up i am not visiting you properly. I know you are angry on me. But you also very well know that i was too busy with my work. Dont laugh blog really i was busy. Okay i accept i am not busy but i dont have time to spend with you. You may think that both are same. No blog, in my room there is no net connection. I have booked a connection in BSNL two months back but no response from them. Whenever i come to college with my laptop i will have some presentation or some other work. so only i could not visit you properly. I dont know how to ask you to forgive me. because i have to ask thousands of sorry. I am not going to ask sorry anyway, i hope you will understand my difficulty. So please do respond to this. Forget about the past. Be happy!!!

sorry for the previous post

The previous post, i really think i have wasted all your time. That was not done by me intentionally. I was very bored so i had no option rather than typing something which may not be understood by myself at times. Now also you may think i am typing something because i am bored. No..:(
i am trying to study finance literature review but i dont understand anything. If i keep on reading it without understanding, i will become like this (mad). so to keep myself away from that i am publishing this. Again i have to ask sorry for those who read this in my next post. What to do!! life is like this :(

Mokka experience

Do you think i am going to tell about my mokka experience.. oh no.. then you are wrong.
This is about your mokka experience.
Yes yours...!!!

Now you may think how do i know about your mokka experience!!!

Do you think that way?? if so please wait for a second or else proceed in reading.

You are right, are you the one who thought that i know about your mokka experience??
Do you think i am wasting your precious time. if so you are wrong. Actually i am wasting my time. How can i waste your time? it's upto you to use your time useful. You may take this time as a time of experience.. This may be a mokka experience but not an un useful experrience.. so i have done my job. Hope you understood. if not please visit my website. The link for the website is in the address bar now.. Hurry up!!!